General Policies

Censorship– Hyperscales has a policy of no-censorship, either from or to our systems, UNLESS, the information transmitted is illegal or is clearly used for fraud. The “warez” and “crack” Usenet news groups are an example of this. (Hyperscales does not carry the warez or crack groups).

User Transmitted Content– You are solely responsible for the information you publish over the Internet, either via email, Netnews, your personal web pages, or other service. You must not infringe on any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy. You must not violate any law, statute, ordinance, or regulation. You must not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing. The information you transmit should not be obscene or illegal based upon any Federal, State or Local laws. The information you transmit must not intentionally contain viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data, or personal information.

License Usage– Procuring any licensed software used for any of the services availed at Hyperscales data center is sole responsibility of the customer and not the service provider (Hyperscales).

Account Usage– Your account is for your exclusive and individual use only; multiple concurrent logins of the same account are not allowed. Beyond the fact that allowing others to use your account is prohibited, consider that you become responsible for the charges incurred by someone else that you have allowed to use your account. For this reason you must protect your account and password as you would any other personal resource such as your telephone or credit card number.

Resource Usage– No communications system has unlimited resources, and we expect you to act responsibly when consuming resources on our system. The Resource Usage policy applies to any and all resources used by our Customers, including the size of your email box. Excessive concurrent processes or processes which continue after you have logged off are prohibited. If you consume excessive resources on our system we may suspend your access at any time without prior notice.

Email Storage– It is the responsibility of the Customer to permanently store, save or retain any email messages that are desirable to save and keep. The size of your incoming email temporary storage is very liberal but not unlimited in size. Most Customers will never exceed the limits under normal use. However, excessively large temporary email boxes create a Resource Usage problem and violate our AUP. To avoid this, Customers may not use Hyperscales’s email servers for permanent or long-term storage. Customer Support at Hyperscales will assist you in configuring your email client NOT to store messages on servers; instead to store those message locally on your computer.If you begin to have an email box that is too large, you will have problems in downloading that mail.